Why we’re the experts in emerging market payments
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Customer-driven
We are constantly pushing the boundaries of innovation to assist our merchants with their businesses. No problem is too difficult, too much or unattainable.
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Ever-evolving
Our young, ambitious culture means we constantly adapt to changing challenges, opportunities, and client needs.
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Global talent with local expertise
Our international team has experience in the markets they work in, to ensure we can help our clients grow and expand in emerging markets.
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4
Widest range of payment options
dLocal currently has over 900 payment methods, with more options and alternatives constantly being added.
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5
We value the difficult
If something is difficult or hasn’t been done to standard previously, it means there is value. Our partners reach out to us when they need solutions to complicated problems.
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6
We care
Through developing cross-border financial infrastructures, we want to make it as simple as possible to make a transaction or receive a payment within emerging economies. For anyone - merchants and their customers alike.
Our customers
We’re trusted by leading companies, with our customers spanning industries and business requirements.
About dLocal
We started with one goal – to close the payments innovation gap between international businesses and emerging economies. Our current solution offers five core products under a single API integration.
While dLocal was born in Uruguay, we knew local payment challenges extended well beyond our neighboring countries. Today, our payment coverage includes high-growth emerging economies in Africa, Asia, and Latin America - with boots on the ground in every region where we process payments.
Timeline
Significant moments in dLocal's journey
Meet our team
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Pedro Arnt - Chief Executive Officer
Pedro Arnt has over 25 years of working experience in strategy, operations and finance. Before joining dLocal, Mr. Arnt served as Chief Financial Officer, Executive Vice President of Mercado Libre for more than twelve years. Prior to his appointment as Chief Financial Officer, Pedro served in various capacities since joining Mercado Libre in December 1999. Prior to joining Mercado Libre, Pedro Arnt worked for The Boston Consulting Group. Pedro Arnt also serves on the Board of Directors of Allegro.eu, a leading publicly traded European marketplace and payments company, and as an Executive Advisor to Riverwood Capital. He has received numerous accolades as a top TMT public company CFO in Latin America. Pedro Arnt holds a bachelor’s degree, magna cum laude, from Haverford College and a master’s degree from the University of Oxford.
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Sergio Fogel - Co-President and Chief Strategy Officer
Sergio co-founded dLocal in 2016 and was recently appointed Co-President and the Chief Strategy Officer. Additionally, Sergio is a member of our board of directors, an active angel investor, and has invested in over 15 technology startups. Sergio is a serial entrepreneur, having founded several other companies, such as ElAgora.com (a B2B marketplace), Uniotel (VoIP), and Astropay (a payments processor).
Sergio serves as Vice-President of Endeavor Uruguay and sits on the board of Impulso, a school serving underprivileged children in Montevideo, and REDALCO, an NGO that aims to reduce food insecurity sustainably.
Sergio holds an MBA from INSEAD, France, a Bachelor of Arts in Computer Science Summa Cum Laude, and a Master of Science in Computer Science from Technion, Israel Institute of Technology, Israel.
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Jacobo Singer - Co-President and Chief Operating Officer
Jacobo is Co-President, Chief Operating Officer of dLocal, and a board of directors member. He leads a broad range of initiatives -- overseeing our operations, IT, and business systems, and is responsible for dLocal’s expansion efforts and compliance.
A vital member of the founding management team, he was previously dLocal’s Chief Technology Officer and has designed and built our payments platform from the ground up. Before dLocal, he led product and engineering teams at AstroPay.
Jacobo holds a Bachelor of Science Degree in Information Technology from Universidad ORT Uruguay and completed the Endeavor Innovation and Growth Program at Stanford Graduate School of Business.
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Carlos Menendez - Chief Operating Officer
Carlos Menendez is a seasoned general manager with extensive global experience in creating and scaling businesses, known for his ability to construct successful business models with operational rigor.
He served as the President of the Global Commercialization Office at Mastercard, where he led the scaling and management of new global P&Ls, key initiatives, and drove growth across existing and emerging segments. During his 14 years at Mastercard, Carlos held various leadership roles, including Group Executive for Global Credit, Debit & Network Products, where he was responsible for building the company’s consumer products globally and deploying solutions at the local market level for billions of cardholders.
Before joining Mastercard, Carlos spent 14 years at Citi, where he held several senior roles, including COO of Western Europe Retail Banking, EMEA Bankcards Regional Director and CFO of Citibank USA. Carlos holds a BA in Economics from Harvard University, an MBA in Finance from The Wharton School, and an MA in International Studies from the Lauder Institute at the University of Pennsylvania.
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Mark Ortiz - Chief Financial Officer
Mark joined dLocal as the CFO in April 2024. Mark brings over 30 years of extensive international financial and operational management experience primarily within General Electric (GE)’s umbrella companies. While at GE, Mark held senior positions in various financial areas, culminating in roles as Global FP&A Leader for GE Capital, CFO for the Industrial Finance & Energy Financial Services businesses, and Global Controller for GE Capital’s Real Estate and Equipment Leasing and Lending platforms. During his professional career he lived and worked in over 20 markets. Mark is currently an independent non-executive Director and Chairman of the Board Audit Committee for Upgrade, Inc., a fintech company that offers innovative, affordable and responsible credit to mainstream consumers.
Mark holds bachelor’s degrees in finance and economics from Virginia Polytechnic Institute and State University.
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John O'Brien - Chief Revenue Officer
John is the Chief Revenue Officer of dLocal and is responsible for managing and growing dLocal’s revenue, including sales, account management, customer success, technical account management, revenue operations, and marketing.
Before dLocal, John worked in Worldpay’s enterprise eCommerce division for 14 years. He held various leadership roles across commercial and operational functions before joining the executive team in 2018.
John completed a MA in International Management and Payment Ecosystems from Middlesex University in 2019.
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Alberto Almeida - Chief Technology Officer
Alberto is the Chief Technology Officer of dLocal. He brings extensive technical experience to expand the platform globally.
Alberto first worked with dLocal from 2016 to 2019, starting as a software engineer before rising to head of software development and then serving as the Company’s Chief Technology Officer.
He served as Engineering Manager of Zalando SE in Germany before rejoining dLocal in June 2022.
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Gabriela Vieira - General Counsel
Gabriela is dLocal's General Counsel and leads Legal, Regulatory Affairs and Compliance Departments. Gabriela joined dLocal in 2021 and brings over 10 years of experience in Fintech Payments. Previously, Gabriela was the Global Director of Legal and Compliance at PrimeiroPay. Gabriela holds a Master Degree and a PhD in International Law from the University of São Paulo.
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Maria Oldham - SVP of Corporate Development, Strategic Finance and IR
Maria is responsible for Corporate Development, Financial Planning & Analysis, Corporate Treasury and Investor Relations. Prior to joining dLocal, Maria held various executive roles in the fintech space, including General Manager at PayPal Latam and as CEO of iZettle Brazil. This experience was preceded by over 10 years working in investment banking at Goldman Sachs in London, as well as at leading Brazilian investment advisors.
Maria holds an MBA from London Business School and a Bachelor’s degree in Business Administration from FGV São Paulo.
Get to know our offices around the world
At dLocal, when we say we are a global company, we mean it literally. We have a team of over 800 professionals who form the infrastructure for a better international payments system and we are committed to following local values, while maintaining a global perspective.
Our team culture is not tied to a specific location, but rather our daily actions align with dLocal's values and mission. To support this concept, we offer a "Work From Anywhere" policy that allows for working from anywhere. You can work from home or from one of our 19 offices around the world:
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Barcelona
Monday, Carrer de la Riera de Sant Miquel, 1 BIS, 08006, Spain
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Bogotá
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Buenos Aires
Humboldt 1550, 5th Floor, office No. 501, Palermo, Buenos Aires
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Casablanca
Work Lounge,157 Boulevard d’Anfa, 6ème étage, n° 62, Morroco
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Cape Town
80 Strand St, Cape Town City Centre, Cape Town, 8001, South Africa
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Johannesburg
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Lagos
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London
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Montevideo
Luis Bonavita 1294, WTC Free Zone Tower 2, Floor 15 & 16, Uruguay
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Mosta
Cornestone Business Centre, 16th September Square, Level 4, Mosta, MST 1180, Malta
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Mumbai
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Nairobi
764 00606 Sarit Centre, Eden Square Building First Floor Office 148, Kenya
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New Delhi
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San Francisco
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São Paulo
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Shanghai
No. 696 Weihai Road, Jing 'an District Room number: 03-137 dLocal
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Shenzhen
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Singapore
WeWork, 10th floor, 9 Battery Road, MYP centre, 049910, Singapore
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Tel Aviv
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Mexico
IOS Offices General Benjamin Hill 1, 1st floor, Hipodromo Condesa, Mexico City, Mexico