dLocal and Viva Aerobus partner to support payment innovation and growth in emerging markets

Montevideo, Uruguay, November 7th, 2024 -  dLocal, the leading cross-border payments platform, has announced a strategic partnership with Viva Aerobus, one of the fastest-growing and lowest-cost airlines in the Americas. This collaboration aims to streamline local payment processing for travelers across Mexico, the USA, and Colombia. 

As the demand for travel in Latin America surges, pain points in processing secure and efficient cross-border payments are rising. According to the International Air Transport Association (IATA), passenger traffic in LATAM is projected to grow by more than 5% annually over the next two decades, representing billions of dollars and making secure, flexible payment options capitalize on the fast-paced growth mission-critical. 

By collaborating with dLocal, Viva Aerobus will offer localized payment options that boost booking conversion rates, allowing customers to use their preferred payment methods and simplifying the booking process for greater satisfaction. This efficient payment system prioritizes security and compliance, reduces operational challenges, and enables the airline to focus on its core activities. As a result, Viva Aerobus can reach a broader customer base, and drive revenue growth, while transaction data and analytics provide insights into customer behavior to refine payment strategies as it expands. dLocal also enables airlines, in general, to process cards without the need for another provider, and implement features such as installments, Smart Routing, Smart Chaining, 3DS, Network Tokenization, and more.

“At Viva Aerobus, we are always looking for ways to make travel more convenient and affordable,” said Francisco Melendez, Head Payments and Fraud Prevention at Viva Aerobus. “Partnering with dLocal allows us to simplify payments for our customers, ensuring they can easily book flights with their preferred payment methods, no matter where they are located. This collaboration not only improves the booking experience but also positions us for future growth in emerging markets”.

“We are thrilled to partner with Viva Aerobus and support their mission to make travel more accessible across the Americas,” stated Justo Benetti, SVP Head of Americas at dLocal. “By enabling flexible, localized payment solutions, we’re helping Viva Aerobus reach new markets and offer passengers a smooth, secure booking process. At dLocal we're becoming the payment partner of choice for Airlines across emerging markets, a space that for years was very limited, with only a few players that understood the industry and how to serve them. We are happy to be leading the way of innovation”.

About dLocal:

dLocal powers local payments in emerging markets, connecting global enterprise merchants with billions of emerging markets consumers across Africa, Asia, and Latin America. Through the"One dLocal" concept—one direct API, one platform, and one contract—international companies can accept payments, send payouts, and settle funds globally without the need to manage separate pay-in and pay-out processors, set up  numerous local entities, integrate multiple acquirers and payment methods in each market. For more information, visit: https://dlocal.com

About Viva Aerobus:

Viva Aerobus is Mexico’s ultra-low-cost airline. It started operations in 2006 and as of September 2024 it operates one of the youngest aircraft fleets in America with 86 Airbus. With a clear vision to give all people the opportunity to fly, Viva Aerobus has democratized the airline industry with one of the lowest fares in Mexico and one of the lowest cost structures in America, making their flights the best value offer. For more information please visit: https://www.vivaaerobus.com/en-us/